Contact support
Email gizmonoodle1@gmail.com. Include what happened, your iPhone and iOS version, and the steps that led to the issue. Do not send passwords, sign-in codes, payment information or private medical details.
Timer alerts
Allow notifications and sounds in iPhone Settings for background phase alerts. Silent mode, Focus, notification settings, alert volume and selected audio output can affect cues. While Sauna Pal is open, timer sounds use media volume. Browser audio is not a background alarm.
Accounts and backup
You can use local timing without an account. Optional email-code sign-in backs up completed sessions and a custom routine. Guest history and signed-in history are separate, and guest history is not imported automatically. An active timer remains on its original device.
Feedback in the app
After signing in, open Settings → Feedback & requests. Sending the form shares the message, account identifier and reply email with Sauna Pal support. The reviewed form does not attach diagnostics or full session history.
Delete an account
Finish and save any active timer first. In Settings, type DELETE in the Delete account section, then choose “Permanently delete my account.” If the app cannot confirm completion, it reports an error instead of reporting success. Guest data remains on that device unless you remove it separately.
Privacy
Read the Sauna Pal privacy policy for details about local data, optional backup, providers and deletion.